Why are you in college essay
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Monday, August 24, 2020
Amy Foster Essay Research Paper free essay sample
Amy Foster Essay, Research Paper # 8220 ; Amy Foster # 8221 ; and # 8220 ; The Mythology of Love # 8221 ; In # 8220 ; Amy Foster # 8221 ; , Joseph Conrad has composed an incredible account that shows the various sorts of adoration felt among Amy and Yanko as portrayed by Joseph Campbell in his exposition on # 8220 ; The Mythology of Love # 8221 ; . The relationship of Yanko and Amy is dynamic and changes as the story advances. From the outset, Amy feels empathy for Yanko ; she does non see the contrasts among him and the English individuals as the others of Brenzett do. In any case, in this way in the story, sympathy curves to energy. Amy s kid is so conceived ; separations show up and she is either not, at this point ready to adore Yanko or she cherishes Yanko to such a degree, that she discovers she is unequipped for fall ining Yanko on a natural plane as Joseph Campbell depicts ( page 159 ) . Whatever the grounds might be, Amy won't help Yanko in his clasp of interest, following in Yanko s perish. We will compose a custom exposition test on Amy Foster Essay Research Paper or then again any comparable point explicitly for you Don't WasteYour Time Recruit WRITER Just 13.90/page There is an incredible change of chest from Amy s first sympathy for Yanko to her unconcern of his expire. Be that as it may, the outcomes may hold simply been a product of the various degrees of affection felt by Amy for Yanko. Everyone of Brenzett dainties Yanko an everywhere crazy person when he is premier seen in the shoreline town. He is whipped, stoned and beaten by numerous individuals of the occupants. What's more, he was caught and confined like a wild creature. He is depicted as a ââ¬Å"drunkâ⬠, ââ¬Å"trampâ⬠, and ââ¬Å"creatureâ⬠. He is totally different from the standard Englishman and is treated in that capacity. He is isolated and is compelled to work for Mr. Swaffer. In any case, one individual sees through the distinctions. Amy, maybe due to her idiocy or a capacity to feel for Yanko, doesn't see a wild outsider that shouts around evening time and moves peculiarly. She saw just the similitudes, the unity of two individuals, and not the separateness. This is the premise of sympathy, as Campbell appears. Therefore, Amy can be ââ¬Å"selfless, limitless, without egoâ⬠. This empathy appeared for Yanko communicates the fondness felt by Amy for the outsider and is gotten by him as affection. The adoration is returned by Yanko in his activities, when he purchases Amy a green lace and in the end proposes marriage. This is one of the degrees of ador ation depicted by Joseph Campbell, sympathy. It rises above contrasts and contrasts. The idea of the relationship changes after the two wed. It corrupts from a ââ¬Å"higher, otherworldly request of loveâ⬠to a ââ¬Å"animal passionâ⬠. It is not, at this point a unity for which Amy cherishes Yanko. Or maybe, it is the sex drive, the physical need of a male for a female and bad habit ve
Saturday, August 22, 2020
A Murder to Report Essay Example | Topics and Well Written Essays - 1500 words
A Murder to Report - Essay Example He is short and heavy however he is significantly dreaded for his charging tongue and savage looks. The play opens with the principle cast of the film arrangement ââ¬Å"A Murder to Reportâ⬠to be specific, Karen Lam and James Hunter, situated on a lounge chair at the focal point of the stage. The anchor person, Herman Fox then again is situated on an extravagant settee calculated ninety degrees from the sofa. The stage is set with the goal that Lam, Hunter and Fox can undoubtedly change themselves to take a gander at one another and take a gander at the crowd simultaneously. Behind them is a big screen where cuts from the film are being appeared. The three individuals on the stage are confronting the screen while the shots are being run. After the last picture, Lam, Hunter and Fox all move in the direction of the crowd. Herman Fox: (Smiles at the crowd and with a clearly very much rehearsed proficient voice, he welcomes the crowd) pleasant night everybody! I am happy to present to you the stars of the new film arrangement qualified ââ¬Å"A Murder for Reportâ⬠. This is a fascinating film since it depicts the lives of journalists like me. Lamentably, we don't have our primary host today around evening time, Stanley Peters. For reasons unknown, Peters can't be reached through his cell phone. Then again, the male hero, Charlie Sterns couldn't make it also. The two are known to be pals so maybe they have met each other some place rather than here (Fox smiles). Anyway, I trust their nonattendance won't be too evident after we give you a decent syndicated program this evening. Along these lines, let us start with Karen Lam, the hero. How can it feel to assume the primary job thinking about that you are new in the business? Karen Lam: Well, truly, I am very regarded that I have been allowed to have the fundamental job of a decent film arrangement. Clearly, I am likewise apprehensive about the entire thing since I don't have the foggiest idea how the individuals will respond to my character and acting. Fox: Oh, yes.
Friday, July 17, 2020
Mistakes to Avoid When Writing Fictional Dialogue
Mistakes to Avoid When Writing Fictional Dialogue In this episode, we talk about some of the basics of writing great dialogue in fiction â" and specifically, some of the common mistakes you should avoid before you submit your manuscript to a publisher or agent for review.Great dialogue does several things:It makes a book hard to put down.It draws readers into the story.It suspends the readers disbelief.It gives the reader a sense of being there.Here are the mistakes we cover in this episode:Mistake 1: AdverbsIn general, the more adverbs surrounding the verb â" whether that verb is asked, said, thought, or something similar â" the less writing experience the author probably has.Mistake 2: Allowing Your Characters to Be Talking HeadsMake sure that your characters dialogue is occurring in a setting that gives the reader some context as to what is happening around the characters as they are speaking.Mistake 3: Writing out the Entire ConversationYou can start the conversation anywhere you feel is necessary and end it the same way, wit h the right set-up in the words surrounding your dialogue.
Thursday, May 21, 2020
The Effects Of Climate Change On The Earth - 1668 Words
The studies of Earth have shown that in the last hundred years, the temperature has gone up one degree Fahrenheit. Even just one degree can make a big difference to the Earthââ¬â¢s natural form. The warming of the Earth has caused the snow and ice to melt much faster and the ocean levels to rise. In the next hundred years the effects will be more severe. There are normally cooler parts of the Earth that are heavily impacted by climate change. Some that have been observed are the land areas in the Arctic. There are also seasonal differences due to the warming of the Earth. The second half of the 20th century had an intense winter warming in some places such as: Canada, Alaska, Northern Europe and Asia. There was also intense summer warming in places across the Mediterranean and Middle East. Some places in the United States, also suffered from intense warming. Record high temperatures and heat waves have increased in most regions across the world, while record cold temperatures have decreased. Climate change has also had a major impact on snow and ice. There are strong warmingââ¬â¢s in the Arctic causing glaciers to melt and ocean levels to rise. James Balog, the photographer from Chasing Ice, had taken pictures of a glacier in the Arctic and went back six months later and discovered that more than half of the glacier had melted. It had such a significant height change, that, James questioned if it was even the same glacier he had photographed the six months before. The averageShow MoreRelatedThe Effects Of Climate Change On The Earth1679 Words à |à 7 PagesThe studies of Earth have showed that in the last hundred years, the temperature has gone up one degree Fahrenheit. Even just one degree can make a big difference to the Earthââ¬â¢s natural form. The warming of the Earth has caused the snow and ice to melt much faster and the ocean levels to rise. In the next hundred years the effects will be more severe. There are normally cooler parts of the Earth that are heavily impacted by climate change. Some that have been observed are the land areas in the ArcticRead MoreThe Effects Of Climate Change On Earth1267 Words à |à 6 Pagesmatter, this is not the first time that climate change has affected the planet in the past there were many problems to the earth millions of years ago. There were five major ice ages from the longest and first scientists believe occurred was two point four to two point one billion years ago during the early Proterozoic Eon there was an ice age formed and it was the Huronian. The second ice age was the cryogenian and it has been known that it produced a snowball earth in which permanent sea ice extendedRead MoreClimate Change And Its Effects On The Earth942 Words à |à 4 PagesThe amount of Green House Gas (GHG) emissions that are produced and released in the atmosphere from Canada, the United States (U.S), and many other countries, is a big issue for the planet ââ¬â¢s health since it causes climate change. Climate change has various damaging effects on the earth. It can cause severe weather such as floods, droughts, etc. Some political parties agree that a carbon pricing policy should be implemented, like the Green party, New Democratic Party (NDP), and the Liberals, whileRead MoreThe Effects Of Climate Change On The Earth1358 Words à |à 6 PagesEurope. Climate change is classed as any alteration in global weather patterns over a period of time. However the climate change the earth is currently experiencing is far from anything ever experienced before and its 99% certain that it has been caused by human industrialisation. Like anything that affects the earth on a global scale it affects everything including microorganisms and therefore disease. Climate change is causing disease to spread and increase in severity. The main adverse effects causingRead MoreClimate Change And Its Effect On Earth Essay1293 Words à |à 6 Pages Wha t is climate change? Climate change, additionally called an unnatural weather change, alludes to the ascent in normal surface temperatures on Earth. The present warming pattern is of specific essentialness on the grounds that the majority of it is likely human-incited and continuing at a rate that is exceptional in the previous 1,300 years. Earth-circling satellites and other innovative advances have empowered researchers to see the comprehensive view, gathering a wide range of sorts of dataRead MoreThe Effects Of Climate Change On The Earth1210 Words à |à 5 Pages Climate change can be a very controversial topic because many people are skeptical about whether or not it is caused by humans, or if it even exists. Regardless of whether people believe in climate change or not, there is an immense amount of evidence to support that the earthââ¬â¢s core temperature is slowly rising, and humans are directly causing it. Everything humans do impacts the earth in some way. Many of the resources needed for everyday life are retrieved in ways that are harming the planetRead MoreThe Effects Of Climate Change On The Earth1256 Words à |à 6 PagesClimate change is the process of change in average long term weather patterns. These long term changes can be limited to small local areas such as cities or countries, large broad areas or cover the overall climate of Earth. Climate change occurs naturally due to the orbit of the Earth, ocean changes, changes in solar radiation levels and volcanic disasters. Although these natural influences do play a part in climate change most scientists believe that the rate of climate change that the Earth hasRead MoreThe Effects Of Climate Change On Earth Essay2260 Words à |à 10 Pagescontributions to Climate Change are constant, and not going slowing down without changes. Climate Change is the changing of global weather and temperatures at an abnormal rate. Most activities in our everyday lives has made a contribution, whether it b e the technology being used or the cars being driven --- with that, many choose to ignore Climate Change, proceeding with their everyday activity. Meanwhile, on a global scale, the rate of these changes is detrimental to life on earth. NASA explicitlyRead MoreThe Effects Of Climate Change On Earth1695 Words à |à 7 Pagestemperatures to date. Around this time, droughts, wildfires and other notable weather episodes lessened in rarity. These new visible extreme events were quickly blamed on climate change by the masses. However, it may or may not be true that these climactic incidents are symptomatic of an environmental imbalance. Climate change is defined as an accentuated difference in averages of weather circumstances or in intense meteorological occurrences for a given time. Studies do show that temperatures areRead MoreThe Effects Of Climate Change On Earth2580 Words à |à 11 Pagessubstantial effect on Earth, one of the most noteworthy being climate change, with the signifi cant increase in the concentration of greenhouses gases altering the climate of Earth (Walker and Steffen, 1997). The potential causes of climate change are a complex subject, with a wide variety of interwoven causes and consequences from both biogeophysical and human related sources (Peterson et al., 1997). While ecosystems have previously shown some ability to naturally adapt to climate change, this resilience
Wednesday, May 6, 2020
The Inequality Of The Math And Science - 873 Words
Many people in society place a gender with almost every career field there is. For example, many people feel that there should only be males in both the math and science fields, or they associate males with a math or science career. Many women are not choosing to go into these fields such as physics or biology, because there are also not enough mentors encouraging women to go into the math and science fields. Society has built this culture to make girls not want to go into math and science because females are not hired in those fields as frequently as males are. Although society may feel that women shouldnââ¬â¢t have a career in the math and science fields, I personally feel that women shouldnââ¬â¢t go by what society says and not follow the societal norm or fit in this ââ¬Å"moldâ⬠that society puts women in. According to learning.blogs.nytimes.com, ââ¬Å"Women earned 37 percent of computer science degrees in 1985, but there were only 18 percent earned in 2010â⬠(Gonchar 4). Some studies show that the problem really starts at childhood because many women are not encouraged by teachers nor their parents to become engineers or biochemists. The discouragement that they receive ultimately makes some women not even want to attempt the harder science classes throughout college, which are required in order to have a career in the science field. According to abc.net.au, some girls are opting out to take advance science and math courses during their final years of high school. Sedghi also states thatShow MoreRelatedGender Inequalities And Gender Inequality922 Words à |à 4 PagesGender Inequalities in Education Judge Sonia Sotomayor states, ââ¬Å"Until we get equality in education, we won t have an equal society. That quote resonates throughout the world because of gender inequality in education. Researchers believe gender inequality still exists in the 21st century. Through research, controversial opinions exist about inequality in schools and what has been done to address this situation. What is gender equality? Gender inequality refers to disproportionate dealing or assessmentsRead MoreThe Dilemma Of Masculinity Versus Career Paths1702 Words à |à 7 Pagesfemale role models for young girls to look up to. The more female representation in the STEM field, the more likely young girls are to eventually go into the STEM field. Introduction STEM stands for science, technology, engineering, and mathematics. There is a bias that 8 GENDER INEQUALITY IN THE STEM FIELD any career in the STEM field is male fields whereas humanities and arts careers are primarily female fields. Men usually go into a STEM-based career field because it is associatedRead MoreFemales Need A Solid Knowledge And Understanding Of Stem Subjects1336 Words à |à 6 PagesFemales need a solid knowledge and understanding of STEM subjects, to help prepare for the global economy of the 21st Century. STEM is the study of Science, Engineering, Technology and Mathematics. These subjects are stereotypical of male dominated subjects leaving the women in health sciences and the arts. In todayââ¬â¢s modern age, it is disappointing to still find gender bias in any facet of our society. It is even more disappointing to find it in our schools. Women are constantly combating genderRead MoreGender Inequality : An Ongoing Issue That Occurs Everywhere1420 Words à |à 6 Pages Gender inequality is an ongoing issue that occurs everywhere. The Oxford Dictionary of Sports Science Medicine defines gender inequality as ââ¬Å"Social process by which people are treated differently and disadvantageously, under similar circumstances, on the basis of genderâ⬠(Kent). This inequality is deeply related to the social view of the gender and inherent biological factors. According to Jay Mcsherry in his paper The Gender Divide, he claims that gender inequality can be seen from differencesRead MoreThe Female Advantage For Education877 Words à |à 4 Pagesperformance and attainment exceed that of menââ¬â¢s on average, their low representation in the science, technology, engineering, and math (STEM) fields, disadvantage beyond the educational realm, and the overall gender inequality in the society persist. Ridgeway and Correll posit that the hegemonic gender beliefs, reinforced by the social relational contexts of gender, produce and reproduce gender inequality in the larger society. Taken together, these scholars offer valuable insight into the genderRead MoreA Summary On The Intellectual Merits And. Broader Impact Of The Project1110 Words à |à 5 Pagesgeometric analysis utilizing the evolution equations to prove various eigenvalue estimates (one such result was obtained in item 3). In joint works (items 12, 13), new entropy quantities were introduced in conjunction with the Blaschke- Santal inequality from the convex and affine geometry to tackle the long standing convergence problem of the Gauss curvature flow in dimension greater than two. (In dimension two this was done in a celebrated paper of Andrews in 1999). The method also can be generalizedRead MoreThe Social Institution Of Education1283 Words à |à 6 PagesAlthough steps have been taken to afford individuals the opportunity to obtain an education, there still lies an inequality and therefore, a social problem is created. Using the sociological perspectives of functionalist, conflict, feminist, and interactionist, we can see how each perspective views how this inequality becomes prevalent and how social, as well as economic inequalities of society are inherited through education. Functionalist define a social problem by looking for the functions andRead MoreNew Hispanic American Honors Track Essay898 Words à |à 4 PagesHigh School, who arrived to the United states from Peru a couple of months ago, and after complaining for three months, Christine Burrows, my guidance counselor, decided to change my Algebra class by a ââ¬Å"higherâ⬠level math. ââ¬Å"I took Geometry and Trigonometry already; is there other math I can take?â⬠I said to my guidance counselor. ââ¬Å"I will make an ââ¬Ëexceptionââ¬â¢ and I will enroll you in pre calculusâ⬠She responded. I was surprised by the word ââ¬Å"exceptionâ⬠in her sentence that I started questioning someRead MoreA Brief Note On Sociology And Sociology Class1524 Words à |à 7 Pagestowards the third question, gave me a variety of answers to why and why not that sociology is a science. The respondents who thought it was a science because it is the study of humanââ¬â¢s behaviors, and how we developed as a society over the years. The couple people said no because after observing people and the environment, you have to run and analyze data, in that instance they said itââ¬â¢s more math than a science. Out of the five questions, I thought this was the most interesting question in whether sociologyRead MoreThe Gender Equality Battle . ââ¬Å"Who Is A Man, And Who Is1230 Words à |à 5 Pagesthat affects each and every single gender. The sources used for this essay give various outlooks on how gender inequality affects society and how as a society this issue can be resolved. The following sources give an insight into gender stereotypes, technology closing the gender gap, women becoming leaders, how to close the gender gap in classrooms, and women at work. Gender inequality is still a tremendously controversial subject matter in todayââ¬â¢s society. Accordingly, the Daily Mail published
Building the Emotional Intelligence of Groups Free Essays
80 HARVARD BUSINESS REVIEW By now, most executives have accepted that emotional intelligence is as critical as IQ to an individualââ¬â¢s effectiveness. But much of the important work in organizations is done in teams. New research uncovers what emotional intelligence at the group level looks like-and how to achieve it Building the Emotioncil Intelligence of Groups W by Vanessa Urch Druskat and Steven B. We will write a custom essay sample on Building the Emotional Intelligence of Groups or any similar topic only for you Order Now Wolff HEN MANAGERS EIRST STARTED HEARING ABOUT the concept of emotional intelligence in the 1990s, scales fell from their eyes. The basic message, that effectiveness in organizations is at least as much about EQ as IQ, resonated deeply; it was something that people knew in their guts but that had never before been so well articulated. Most important, the idea held the potential for positive change. Instead of being stuck with the hand theyââ¬â¢d been dealt, people could take steps to enhance their emotional intelligence and make themselves more effective in their work and personal lives. Indeed, the concept of emotional intelligence had real impact. The only problem is that so far emotional intelligence has been viewed only as an individual competency, when the reality is that most work in organizations is done by teams. And if managers have one pressing need today, itââ¬â¢s to find ways to make teams work better. MARCH 2001 81 Building the Emotional Intelligence of Groups It is with real excitement, therefore, that we share these findingsfromour research: individual emotional intelligence has a group analog, and it is just as critical to groupsââ¬â¢ effectiveness. Teams can develop greater emotional intelligence and, in so doing, boost their overall performance. Why Should Teams Build Their Emotional Intelligence? No one would dispute the importance of making teams work more effectively. But most research about how to do so has focused on identifying the task processes that distinguish the most successftil teams-that is, specifying the need for cooperation, participation, commitment to goals, and so forth. The assumption seems to be that, once identified, these processes can simply be imitated by other teams, with similar effect. Itââ¬â¢s not true. By analogy, think of it this way: a piano student can be taught to play Minuet in G, but he wonââ¬â¢t become a modem-day Bach without knowing music theory and being able to play with heart. Similarly, the real source of a great teamââ¬â¢s success lies in the fundamental conditions that allow effective task processes to emerge-and that cause members to engage in them wholeheartedly. Our research tells us that three conditions are essential to a groupââ¬â¢s effectiveness: trust among members, a sense of group identity, and a sense of group efficacy. When these conditions are absent, going through the motions of cooperating and participating is still possible. But the team will not be as effective as it could be, because members will choose to hold back rather than fully engage. To be most effective, the team needs to create emotionally intelligent norms -the attitudes and behaviors that eventually become habits-that support behaviors for building trust, group identity, and group efficacy. The outcome is complete engagement in tasks. {For more on how emotional intelligence infiuences these conditions, see the sidebar ââ¬Å"A Model of Team Effectiveness. ) at more levels. To understand the differences, letââ¬â¢s first look at the concept of individual emotional intelligence as defined by Daniel Goleman. In his definitive book Emotional Intelligence, Goleman explains the chief characteristics of someone with high El; he or she is aware of emotions and able to regulate them-and this awareness and regulation are directed both inw ard, to oneââ¬â¢s self, and outward, to others. ââ¬Å"Personal competence,â⬠in Golemanââ¬â¢s words, comes from being aware of and regulating oneââ¬â¢s own emotions. Social competenceâ⬠is awareness and regulation of othersââ¬â¢ emotions. A group, however, must attend to yet another level of awareness and regulation. It must be mindful of the emotions of its members, its own group emotions or moods, and the emotions of other groups and individuals outside its boundaries. In this article, weââ¬â¢ll explore how emotional incompetence at any of these levels can cause dysfunction. Weââ¬â¢ll also show how establishing specific group norms that create awareness and regulation of emotion at these three levels can lead to better outcomes. First, weââ¬â¢ll focus on the individual level-how emotionally intelligent groups work with their individual membersââ¬â¢ emotions. Next, weââ¬â¢ll focus on the group level. Andfinally,weââ¬â¢ll look at the cross-boimdary level. Working with Individualsââ¬â¢ Emotions /(â⬠¢// Kasper, head ofher companyââ¬â¢s customer service department, is naturally tapped tojoin a new cross-functional team focused on enhancing the customer experience: she has extensive experience in and a real passion for customer service. But her teammatesfind she brings little more than a bad attitude to the table. At an early brainstorming session, Jill sits silent, arms crossed, rolling her eyes. Whenever the team starts to get energized about an idea, she launches into a detailed account of how a similar idea went nowhere in the past. The group is confused: this is the customer service star theyââ¬â¢ve been hearing about? Little do they realize shefeels insulted by the very formation of the team. To her, it implies she hasnââ¬â¢t done her job well enough. Three Levels of Emotional Interaction Make no mistake: a team with emotionally intelligent members does not necessarily make for an emotionally intelligent group. A team, like any social group, takes on its own character. So creating an upward, self-reinforcing spiral of trust, group identity, and group efficacy requires more than a few members who exhibit emotionally intelligent behavior. It requires a team atmosphere in which the norms build emotional capacity (the ability to respond constructively in emotionally uncomfortable situations) and influence emotions in constructive ways. Team emotional intelligence is more complicated than individual emotional intelligence because teams interact 82 When a member is not on the same emotional wavelength as the rest, a team needs to be emotionally intelligent vis-ci-vis that individual. In part, that simply means being aware of the problem. Having a norm that encourages interpersonal understanding might facilitate an awareness that Jill is acting out of defensiveness. And picking up on this defensiveness is necessary if the team Vanessa Urch Druskat is an assistant professor of organizational behavior at the Weatherhead School of Management at Case Western Reserve University in Cleveland. Steven B. Wolff is an assistant professor of management at the School of Management at Marist College in Poughkeepsie, New York. HARVARD BUSINESS REVIEW Building the Emotional Intelligence of Croups A Model of Team Effectiveness better decisions, more creative solutions, higher productivity study after study has shown that teams are more creative and productive when they can achieve high levels of participation, cooperation, and collaboration among members. But interactive behaviors (ike these arenââ¬â¢t easy to legislate. Our work shows that tbree basic conditions need to be present before such behaviors can occur: mutual trust among members, a sense of group identity (a feeling among members that they belong to a unique and worthwhile group), and a sense of group efficacy (the beliefthat the team can perform well and that group members are more effective working together than apart). At the heart of these three conditions are emotions. Trust, a sense of identity, and a feeling of efficacy arise in environments where emotion is well handled, so groups stand to benefit by building their emotional intelligence. Group emotional intelligence isnââ¬â¢t a question of dealing with a necessary evil-catching emotions as they bubble up and promptly suppressing them. Far from it. Itââ¬â¢s about bringing emotions deliberately to the surface and understanding how they affect the teamââ¬â¢s work. Itââ¬â¢s also about behaving in ways that build relationships both inside and outside the team and that strengthen tbe teamââ¬â¢s ability to face challenges. Emotional intelligence means exploring, embracing, and ultimately relying on emotion in work that is, at the end ofthe day, deeply human. articipation, cooperation, collaboration trust, identity, efficacy group emotional intelligence wants to make her imderstand its desire to amplify her good work, not negate it. Some teams seem to be able to do this naturally. At Hewlett-Packard, for instance, we learned of a team that was attempting to cross-train its members. The idea was that if each member could pinch-hit on everyone elseââ¬â¢s job, the team could deploy efforts to whatever task required the most attention. But one member seemed very uncomfortable with learning new skills and tasks; accustomed to being a top producer in his own job, he hated not knowing how to do a job perfectly. Luckily, his teammates recognized his discomfort, and rather than being annoyed, they redoubled their efforts to support him. This team benefited from a group norm it had established over time emphasizing interpersonal understanding. The norm had grown out of the groupââ¬â¢s realization that working to accurately hear and understand one anotherââ¬â¢s feelings and concerns improved member morale and a willingness to cooperate. Many teams build high emotional intelligence by taking pains to consider matters from an individual memberââ¬â¢s perspective. Think of a situation where a team of four must reach a decision; three favor one direction and the fourth favors another. In the interest of expedience, many teams in this situation would move directly to a maMARCH 2001 jority vote. But a more emotionally intelligent group would pausefirstto hear out the objection. It would also ask if everyone were completely behind the decision, even if there appeared to be consensus. Such groups would ask, ââ¬Å"Are there any perspectives we havenââ¬â¢t heard yet or thought through completely? â⬠Perspective taking is a team behavior that teamwork experts discuss often ââ¬â but not in terms of its emotional consequence. Many teams are trained to use perspectivetaking techniques to make decisions or solve problems (a common tool is affinity diagramming). But these techniques may or may not improve a groupââ¬â¢s emotional intelligence. The problem is that many of these techniques consciously attempt to remove emotion from the process by collecting and combining perspectives in a mechanical way. A more effective approach to perspective taking is to ensure that team members see one another making the effort to grapple with perspectives; that way, the team has a better chance of creating the kind of trust that leads to greater participation among members. An executive team at the Hay Group, a consulting firm, engages in the kind of deep perspective taking weââ¬â¢re describing. The team has done role-playing exercises in which members adopt othersââ¬â¢opinions and styles of interaction. It has also used a ââ¬Å"storyboardingâ⬠technique, in 83 Building ttie Emotional Intelligence of Croups which each member creates a small poster representing his or her ideas. As team members will attest, these methods and others have helped the group build trust and increase participation. Regulating Individualsââ¬â¢Emotions Interpersonal understanding and perspective taking are two ways that groups can become more aware of their membersââ¬â¢ perspectives and feelings. But just as important as awareness is the ability to regulate those emotions-to have a positive impact on how they are expressed and even on how individual team members feel. Weââ¬â¢re not talking about imposing groupthink or some other form of manipulation here-clearly, the goal must be to balance the teamââ¬â¢s cohesion with membersââ¬â¢ individuality. Weââ¬â¢re simply acknowledging that people take their emotional cues from those around them. Something that seems upsetting initially can seem not so bad ââ¬â o r ten times worse depending on whether oneââ¬â¢s colleagues are inclined to smooth feathers or fan flames. The most constructive way of regulating team membersââ¬â¢emotions is hy establishing norms in the group for both confrontation and caring. in a meeting where one team member arrived angry because the time and place of the meeting was very inconvenient for him. When another member announced the sacrifice the man had made to be there, and thanked him, the manââ¬â¢s attitude turned around 180 degrees. In general, a caring orientation includes displaying positive regard, appreciation, and respect for group members through behaviors such as support, validation, and compassion. Interpersonal understanding, perspective taking, confrontation, caring-these norms build trust and a sense of group identity among members. And all of them can be established in teams where they donââ¬â¢t arise naturally. You may ask, But is it really worth all the effort? Does it make sense to spend managerial time fostering new norms to accommodate a few prickly personalities? Of course it does. Teams are at the very foundation of an organization, and they wonââ¬â¢t work effectively without mutual trust and a common commitment to goals. Working with Group Emotions Chris couldnââ¬â¢t believe it, but he was requesting a reassignment The team he was on was doing good work, staying on budget, and hitting all its deadlines ââ¬â though not always eleIt may seem illogical to suggest that an emotionally gantly. Its leader, Stan Evans, just got a promotion. So why intelligent group must engage in confrontation, but itââ¬â¢s was being on the team such a downer? At the last major stanot. Inevitably, a team member will indulge in behavior tus meeting, they should have been serving champagne -so that crosses the line, and the team must feel comfortable much had been achieved. Instead, everyone was thoroughly calling the foul. In one manufacturing team we studied, dispirited over a setback they hadnââ¬â¢t foreseen, which turned a member told us about the day she selfishly decided to out later to be no big deal. It seemed no matter what hapextend her break. Before long, one of her teammates pened, the group griped. The team even saw Stanââ¬â¢s promostormed into the break room, saying, ââ¬Å"What are you dotion in a negative light: ââ¬Å"Oh, so I guess management wants ing in here? Get back out on the floor-your team needs to keep a closer eye on usâ⬠and ââ¬Å"I hear Stanââ¬â¢s new boss you! The woman had overstepped tbe bounds, and doesnââ¬â¢t back this project. â⬠Chris she got called on it. There were had a friend on another team no hard feelings, because the woman knew the group valued Inevitably, a team member will who was happy to put in a good word for him. The work was inher contributions. indulge in behavior that crosses he rently less interesting ââ¬â but hey, Some teams also find that a at least they were having fun. little bumor helps when pointing out errant behavior. Teasing Some teams suffer because someone who is habitually late they arenââ¬â¢t aware of emotions comfortable calling the foul. or meetings, for instance, can at the group level. Chrisââ¬â¢s team, make that person aware of how for instance, isnââ¬â¢t aware of all it has achieved, and it doesnââ¬â¢t acknowledge that it has fallen important timeliness is to the group. Done right, coninto a malaise. !n our study of effective teams, weââ¬â¢ve frontation can be seen in a positive light; itââ¬â¢s a way for found tbat having norms for group self-awareness-of the group to say, ââ¬Å"We want you in-we need your conemotional states, strengths and weaknesses, modes of intribution. And itââ¬â¢s especially important when a team teraction, and task processes-is a critical part of group must work together on a long-term as signment. Without emotional intelligence tbat facilitates group efficacy. confrontation, disruptive behavior can fester and erode Teams gain it both through self-evaluation and by solicita sense of trust in a team. ing feedback from others. Establishing norms that reinforce caring behavior is often not very difficult and usually a matter of concenSelf-evaluation can take tbe form of a formal event trating on little things. When an individual is upset, for or a constant activity. At Sberwin Williams, a group of example, it may make all the difference to have group managers was starting a new initiative that would require members acknowledge that personââ¬â¢s feelings. We saw this higher levels of teamwork. Group members hired a con- the line, and the team mustfeel 84 HARVARD BUSINESS REVIEW Building the Emotional Intelligence of Croups sultant, but before the consultant arrived, they met to assess their strengths and weaknesses as a team. They found that merely articulating the issues was an important step toward building their capabilities. A far less formal method of raising group emotional awareness is through the kind of activity we saw at the Veterans Health Administrationââ¬â¢s Center for Leadership and Development. Managers there have developed a norm in which they are encouraged to speak up when they feel the group is not being productive. For example, if thereââ¬â¢s a post-lunch lull and people on the team are low on energy, someone might say, ââ¬Å"Donââ¬â¢t we look like a bunch of sad sacks? With attention called to it, the group makes an effort to refocus. Emotionally competent teams donââ¬â¢t wear blinders; they have the emotional capacity to face potentially difficult information and actively seek opinions on their task processes, progress, and performance from the outside. For some teams, feedback may come directly from customers. Others look to colleagues within the company, to suppliers, or to professional peers. A group of designers we studied routinely posts its work in progress on walls throughout the building, with invitations to comment and critique. Similarly, many advertising agencies see annual industry competitions as a valuable source of feedback on their creative teamsââ¬â¢ work. Croups are most creative when their members collaborate unreservedly. People stop holding back when there is mutual trust, rooted in emotionally intelligent interactions. Regulating Group Emotions Many teams make conscious efforts to build team spirit. Team-building outings, whether purely social or Outward Bound-style physical challenges, are popular methods for building this sense of collective enthusiasm. Whatââ¬â¢s going on here is that teams and their leaders recognize they can improve a teamââ¬â¢s overall attitude-that is, they are regulating group-level emotion. And while the focus of a team-building exercise is often not directly related to a groupââ¬â¢s actual work, the benefits are highly relevant: teams come away with higher emotional capacity and thus a greater ability to respond to emotional challenges. The most effective teams we have studied go far beyond the occasional ââ¬Å"ropes and rocksâ⬠off-site. They have established norms that strengthen their ability to respond MARCH 2001 ffectively to the kind of emotional challenges a group confronts on a daily basis. The norms they favor accomplish three main things: they create resources for working with emotions, foster an affirmative environment, and encourage proactive problem solving. Teams need resources that all members can draw on to deal with group emotions. One important resource is a common vocabulary . To use an example, a group member at the Veterans Health Administration picked up on another memberââ¬â¢s bad mood and told him that he was just ââ¬Å"crankyâ⬠today. The ââ¬Å"crankyâ⬠term stuck and became the groupââ¬â¢s gentle way of letting someone know that their negativity was having a bad effect on the group. Other resources may include helpful ways to vent frustrations. One executive team leader we interviewed described his teamââ¬â¢s practice of making time for a ââ¬Å"wailing wallâ⬠ââ¬â a few minutes of whining and moaning about some setback. Releasing and acknowledging those negative emotions, 85 Building the Emotional Intelligence of Croups the leader says, allows the group to refocus its attention on the parts of the situation it can control and channel its energy in a positive direction. But sometimes, venting takes more than words. Weââ¬â¢ve seen more than one intense workplace outfitted with toys ââ¬â like soft projectile shooters-that have been used in games of cube warfare. Perhaps the most obvious way to build emotional capacity through regulating team-level emotion is simply to create an affirmative environment. Everyone values a team that, when faced with a challenge, responds with a can-do attitude. Again, itââ¬â¢s a question of having the right group norms-in this case, favoring optimism, and positive images and interpretations over negative ones. This doesnââ¬â¢t always come naturally to a team, as one executive we interviewed at the Hay Group knows. When external conditions create a cycle of negativity among group members, he takes it upon himself to change the atmosphere of the group. He consciously resists the temptation to join the complaining and blaming and instead tries to reverse the cycle with a positive, constructive note. One of the most powerful norms we have seen for building a groupââ¬â¢s ability to respond to emotionally challenging situations is an emphasis on proactive problem solving. We saw a lot of this going on in a manufacturing team we observed at AMP Corporation. Much of what this team needed to hit its targets was out of its strict control. But rather than sit back and point fingers, the team worked hard to get what it needed from others, and in some cases, took matters into its own hands. In one instance, an alignment problem in a key machine was creating faulty products. The team studied the problem and approached the engineering group with its own suggested design for a part tbat might correct the problem. The device worked, and the number of defective products decreased significantly. Building Norms for Three Levels of Group Emotional Intelligence Group emotional intelligence is about the small acts that make a big difference. It is not about a team member working all night to meet a deadline; it is about saying thank you for doir)g so. It is not about in-depth discussion of ideas; it is about asking a quiet member for his thoughts. It is not about harmony, lack of tension, and all members liking each other; it is about acknowledging when harmony is false, tension is unexpressed, and treating others witb respect. The following sidebar outlines some of the small things tbat groups can do to establisb tbe norms that build group emotional intelligence. take them down a notch. And what was with that name, anyway? Some kind ofinsidejoke, Jim guessed. Too bad nobody else got it The last kind of emotional intelligence any high-performing team should have relates to cross-boundary relationships, just as individuals should be mindful of their own emotions and othersââ¬â¢, groups should look both inward and outward emotionally. In the case of the Bugs, This kind of problem solving is valuable for many reathe team is acting like a clique ââ¬â creating close emotional sons. It obviously serves the company by removing one ties within but ignoring the feelings, needs, and conmore obstacle to profitability. But, to the point of our cerns of important individuals and teams in the broader work, it also shows a team in control of its own emotions. organization. It refused to feel powerless and was eager to take charge. Some teams have developed norms that are particularly helpful in making them aware of the broader organizational context. One practice is to have various team members act as liaisons to important constituencies. Many Jim sighed. The ââ¬Å"Bugsâ⬠team was at it agair. Didnââ¬â¢t they see teams are already made up of members drawn from different parts of an organization, so a cross-boundary perthat while they were high-fiving one another over their impressive productivity, the rest of the organization was paying spective comes naturally. Others need to work a little harder. One team we studied reahzed it would be imfor it? This time, in their self-managed wisdom, theyââ¬â¢d deportant to understand the perspective of its labor union. ided to make a three monthsââ¬â¢supply of one component. No Consequently, a team member from HR went to some changeover meant no machine downtime and a record low lengths to discover the right channels for having a union cost per unit But now the group downstream was swamped with inventory it didnââ¬â¢t need and worried about shortages of member appointed to the group. A cross-boundary perspective is especially important in situations where a something else. Jim braced himself for his visit to the floor. eamââ¬â¢s work will have significant impact on others in The Bugs didnââ¬â¢t take criticism well; they seemed to think they were flawless and that everyone else was just trying to the organization ââ¬â for example, where a team is asked to Working with Emotions Outside the Group 86 HARVARD BUSINESS REVIEW Building the Emotional Intelligence of Groups Individual Interpersonal Understanding 1. Take time away from group tasks to get to know one another. 2. Have a ââ¬Å"check inâ⬠at the beginning of the meeting ââ¬â that is, ask how everyone is doing. 3. Assume that undesirable behavior takes place for a reason. Find out what that reason is. Ask questions and listen. Avoid negative attributions. 4. Tell your teammates what youââ¬â¢re thinking and how youââ¬â¢re feeling. Perspective Taking 1. Ask whether everyone agrees with a decision. 2. Ask quiet members what they think. 3. Question decisions that come too quickly. 4. Appoint a devilââ¬â¢s advocate. Group Team Self-Evaluation 1. Schedule time to examine team effectiveness. 2. Create measurable task and process objectives and then measure them. 3. Acknowledge and discuss group moods. 4. Communicateyour sense of what is transpiring in the team. 5. Allow members to call a ââ¬Å"process check. (For instance, a team member might say, ââ¬Å"Process check: is this the most effective use of our time right now? ââ¬Å") Seeking Feedback 1. Askyourâ⬠customersâ⬠howyou are doing. 2. Post your work and invite comments. 3. Benchmark your processes. Cross-Boundary Organizational Understanding 1. Find out the concerns and needs of oth ers in the organization. 2. Consider who can influence the teamââ¬â¢s ability to accomplish its goals. 3. Discuss the culture and politics inthe organization. 4. Ask whether proposed team actions are congruent with the organizationââ¬â¢s culture and politics. Norms That Create Awareness of Emotions Norms That Help Regulate Emotionsâ⬠Confrortting 1. Set ground rules and use them to point out errant behavior. 2. Call members on errant behavior. 3. Create playful devices for pointing out such behavior. These often emerge from the group spontaneously. Reinforce them. Caring 1. Support members: volunteer to help them if they need it, be flexible, and provide emotional support. 2. Validate membersââ¬â¢ contributions. Let members know they are valued. 3. Protect members from attack. 4. Respect individuality and differences in perspectives. Listen. 3. Never be derogatory or demeaning. Creating Resources for Working with Emotion 1. Make time to discuss difficult issues, and address the emotions that surround them. 2. Find creative, shorthand ways to acknowledge and express the emotion in the group. 3. Create fun ways to acknowledge and relieve stress and tension. 4. Express acceptance of membersââ¬â¢ emotions. Creating an Affirmative Environment 1. Reinforce that the team can meet a challenge. Be optimistic. For example, say things like, ââ¬Å"We can get through thisâ⬠orâ⬠Nothing will stop usâ⬠2. Focus on what you can control. 3. Remind members of the groupââ¬â¢s important and positive mission. 4. Remind the group how it solved a similar problem before. 5. Focus on problem solving, not blaming. Solving Problems Proactively 1. Anticipate problems and address them before they happen. 2. Take the initiative to understand and get what you need to be effective. 3. Do ityourself if others arenââ¬â¢t responding. Rely on yourself, not others. Building External Relationships 1. Create opportunities for networking and interaction. 2. Ask about the needs of other teams. 3. Provide support for other teams. 4. Invite others to team meetings if they might have a stake in what you are doing. MARCH 2001 87 Building the Emotional Intelligence of Groups design an intranet to serve everyoneââ¬â¢s needs. Weââ¬â¢ve seen gaining the confidence of outsiders, adopting an ambasmany situations in which a team is so enamored of its so- sadorial role instead of an isolationist one. lution that it is caught completely by surprise when othA manufacturing team we saw at KoSa displayed very ers in the company donââ¬â¢t share its enthusiasm. high social skills in working with its maintenance team. It recognized that, when problems occurred in the plant, Some of the most emotionally intelligent teams we the maintenance team often had many activities on its have seen are so attuned to their broader organizational plate. All things being equal, what would make the maincontext that it affects how they frame and communicate tenance team consider this particular manufacturing their own needs and accomplishments. A team at the group a high priority? Knowing a good relationship chemical-processing company KoSa, for example, felt it would be a factor, the manufacturing team worked hard needed a new piece of manufacturing equipment, but seto build good ties with the maintenance people. At one nior management wasnââ¬â¢t so sure the purchase was a pripoint, for instance, the manufacturing team showed its ority. Aware that the decision makers were still on the appreciation by nominating the maintenance team for fence, the team decided to emphasize the employee safety ââ¬Å"Team of the Quarterâ⬠recognition-and then doing all benefits of the new machine-just one aspect of its desirthe letter writing and behind-the-scenes praising that ability to them, but an issue of paramount importance to management. At a plant safety meeting attended by high- would ultimately help the maintenance team win. In turn, the manufacturing teamââ¬â¢s good relationship with level managers, they made the case that the equipment maintenance helped it become one of the highest prothey were seeking would greatly reduce the risk of injury ducers in the plant. to workers. A few weeks later they got it. Sometimes, a team must be particularly aware of the needs and feelings of another group witbiin the organizaA Model for Group Emotional tion. We worked with an information technology comIntelligence pany where the hardware engineers worked separately from the software engineers to achieve the same goalWeââ¬â¢ve been discussing the need for teams to learn to faster processing and fewer crashes. Each could achieve channel emotion effectively at the three levels of human only so much independently. When finally a hardware interaction important to them: team to individual memteam leader went out of bis way to build relationships ber, team to itself, and team to outside entities. Together, with the software people, the two teams began to coopthe norms weââ¬â¢ve been exploring help groups work with erate ââ¬â and together, they achieved 20% to 40% higher per- emotions productively and intelligently. Often, groups formance than had been targeted. with emotionally intelligent members have norms like these in place, but itââ¬â¢s unlikely any group would unconThis kind of positive outcome can be facilitated by sciously come up with all the norms we have outhned. norms that encourage a group to recognize the feelIn other words, this is a model for group emotional intelings and needs of other groups. We saw effective norms ligence that any work team for interteam awareness at a could benefit from by applying division of AMP, where each it deliberately. Nee seen many situations manufacturing team is responsible for a step in the manufacWhat would the ultimate in which a team is so enamored emotionally intelligent team turing process and they need one another to complete the look like? Closest to the ideal of its solution that it is caught product on time. Team leaders are some of the teams weââ¬â¢ve there meet in the morning to completely by surprise when seen at IDEO, the celebrated understand the needs, resources, industrial design firm. IDEOââ¬â¢s and schedules of each team. If others in the company donââ¬â¢t creative teams are responsible one team is ahead and another for the look and feel of products share its enthusiasm. is behind, they reallocate relike Appleââ¬â¢s first mouse, the sources. Members of the faster Crest toothpaste tube, and the team help the team thatââ¬â¢s behind and do so in a friendly Palm V personal digital assistant. Thefirmroutinely wins way that empathizes with their situation and builds the competitions for the form and function of its designs and relationship. even has a business that teaches creative problem-solving techniques to other companies. Most of the examples weââ¬â¢ve been citing show teams that are not only aware of but also able to influence outThe nature of IDEOââ¬â¢s work calls for high group emosidersââ¬â¢ needs and perspectives. This ability to regulate tional intelligence. Under pressure of client deadlines and emotion at the cross-boundary level is a groupââ¬â¢s version of budget estimates, the company must deliver innovative, the ââ¬Å"social skillsâ⬠so critical to individual emotional intel- aesthetic solutions that balance human needs with engiligence. It involves developing external relationships and neering realities. Itââ¬â¢s a deep philosophical belief at IDEO 88 HARVARD BUSINESS REVIEW Building ttie Emotional Intelligence of Croups that great design is best accomplished through the crerelationships with those individuals and groups. On disative friction of diverse teams and not the solitary pursuit play at IDEO is a curious model: a toy truck with plastic of brilliant individuals, so itââ¬â¢s imperative that the teams at pieces on springs that pop out of the bed of the truck IDEO click. In our study of those teams, we found group when a button is pressed. It turns out the model comnorms supporting emotional intelligence at all three levmemorates an incident that taught a variety of lessons. ls ofour model. The story centers on a design team that had been working for three weeks on a very complex plastic enclosure First, the teams at IDEO are very aware of individual for a product. Unfortunately, on team membersââ¬â¢ emotions, and the Thursday before a Monday they are adept at regulating A team can have everything client deadline, when an engithem. For example, an IDEO deneer was taking it to be painted, signer became very frustrated going for it-the brightest and it slipped from his pickup bed because someone from marketand exploded on ing was insisting a logo be apmost qualified people, access to 70 mph. The team the road at was willing plied to the designerââ¬â¢s product, to work through the weekend to which he felt would ruin it visuresources, a clear mission ââ¬â but rebuild the part but couldnââ¬â¢t finally. At a meeting about the prodish it without the help of the still fail because it lacks group uct, the teamââ¬â¢s project leader outside fabricator it had used picked up on the fact that someemotional intelligence. on the original. Because they thing was wrong. The designer had taken the time to build a was sitting off by himself, and things ââ¬Å"didnââ¬â¢t look right. The project leader looked into the situation and then initiated a negotiation that led to a mutual solution. IDEO team members also confront one another when they break norms. This is common during brainstorming sessions, where the rule is that people must defer judgment and avoid shooting down ideas. If someone breaks that norm, the team comes down on him in a playful yet forceful way {imagine being pelted by foam toys). Or if someone is out of line, the norm is to stand up and call her on it immediately. If a client is in the room, the confrontation is subtler- perhaps a kick under the chair. Teams at IDEO also demonstrate strengths in groupfocused emotional intelligence. To ensure they have a high level of self-awareness, teams constantly seek feedback from both inside and outside the organization. Most important, they work very closely with customers. If a design is not meeting customer expectations, the team finds out quickly and takes steps to modify it. Regulating group emotion at IDEO often means providing outlets for stress. This is a company that believes in playing and having fun. Several hundred finger blasters (a toy that shoots soft projectiles) have been placed around the building for employees to pick up and start shooting when theyââ¬â¢re frustrated. Indeed, the design firmââ¬â¢s culture welcomes the expression of emotions, so itââ¬â¢s not uncommon for someone ââ¬â whether happy or angryto stand up and yell. IDEO has even created fun office projects that people can work on ifthey need a break. For example, they might have a project to design the company holiday card or to design the ââ¬Å"tourist stopâ⬠displays seen by visitors. Finally, IDEO teams also have norms to ensure they are aware of the needs and concerns of people outside their boundaries and that they use that awareness to develop tWARCH 2 0 0 1 good relationship with the fabricator, its people were willing to go above and beyond the call of duty. The lighthearted display was a way for teammates to show the engineer that all was forgiven-and a reminder to the rest of the organization of how a team in crisis can get by with a little help from its friends. Where Do Norms Come From? Not every company is as dependent on teams and their emotional intelligence as IDEO. But now more than ever, we see companies depending on teams for decisions and tasks that, in another time, would have been the work of individuals. And unfortunately, we also see them discovering that a team can have everything going for it-the brightest and most qualified people, access to resources, a clear mission-but still fail because it lacks group emotional intelligence. Norms that build trust, group identity, and group efficacy are the key to making teams click. They allow an otherwise highly skilled and resourced team to fulfill its potential, and they can help a team faced with substantial challenges achieve surprising victories. So how do norms as powerful as the ones weââ¬â¢ve described in this article come about? In our research, we saw them being introduced from any of five basic directions: by formal team leaders, by informal team leaders, by courageous followers, through training, or ft-om the larger organizational culture. (For more on how to establish the norms described in this article, see the sidebarâ⬠Building Norms for Three Levels of Group Emotional Intelligence. ââ¬Å") At the Hay Group, for example, it was the deliberate action of a team leader that helped one group see the importance of emotions to the groupââ¬â¢s overall effectiveness. Because this particular group was composed of managers 89 Building ttie Emotional Intelligence of Groups from many different cultures, its leader knew he couldnââ¬â¢t assume all the members possessed a high level of interpersonal understanding. To establish that norm, he introduced novelties like having a meeting without a tahle, using smaller groups, and conducting an inventory of team membersââ¬â¢various learning styles. Interventions like these can probably be done only by a formal team leader. The ways informal leaders or other team members enhance emotional intelligence are typically more subtle, though often just as powerful. Anyone might advance the cause, for example, by speaking up if the group appears to be ignoring an important perspective or feeling-or simply by doing his or her part to create an affirmative environment. Training courses can also go a long way toward increasing emotional awareness and showing people how to regulate emotions. We know of many companies that now focus on emotional issues in leadership development courses, negotiation and communication workshops, and employee-assistance programs like those for stress management. These training programs can sensitize team members to the importance of establishing emotionally intelligent norms. Finally, perhaps more than anything, a team can be influenced by a broader organizational culture that recognizes and celebrates employee emotion. This is clearly the case at IDEO and, we believe, at many of the companies creating the greatest value in the new economy. Unfortu- nately, itââ¬â¢s the most difficult piece ofthe puzzle to put in place at companies that donââ¬â¢t already have it. For organizations with long histories of employees checking their emotions at the door, change will occur, if at all, one team at a time. Becoming Intelligent About Emotion The research presented in this article arosefromone simple imperative: in an era of teamwork, itââ¬â¢s essential to figure out what makes teams work. Our research shows that, just like individuals, the most effective teams are emotionally intelligent ones-and that any team can attain emotional intelligence. In this article, weââ¬â¢ve attempted to lay out a model for positive change, containing the most important t3ââ¬â¢pes of norms a group can create to enhance its emotional intelligence. Teams, like all groups, operate according to such norms. By working to establish norms for emotional awareness and regulation at all levels of interaction, teams can build the solid foundation of trust, group identity, and group efficacy they need for true cooperation and collaboration-and high performance overall. 9 Reprint R0103E To order reprints, see the last page of Executive Summaries. To further explore the topic of this article, go to www. hbr. org/explore. (A^^l^ j-iywi 1 ââ¬Å"Iââ¬â¢m in a rut They throw the ball, I bring it back. They throw it again, I bring it back again. Whatââ¬â¢s the point of it ail? â⬠90 HARVARD BUSINESS REVIEW How to cite Building the Emotional Intelligence of Groups, Essay examples
Saturday, April 25, 2020
Sylvia Plath Essay Research Paper The Life free essay sample
Sylvia Plath Essay, Research Paper The Life of Sylvia Plath Sylvia Plath+s life, like her frenzied depression, invariably jumped between Heaven and Hell. Her apparently perfect exterior hid a turbulent and profoundly troubled spirit. A closer expression at her childhood and personal experiences removes some component of enigma from her Hagiographas. One cardinal character to Sylvia Plath+s verse form is her male parent, Professor Otto Emile Plath. Otto Plath was diabetic and refused to remain off from nutrients restricted by his physician. As a consequence, he developed a sore on his left pes. Professor Plath ignored the sore, and finally the pes was overcome with sphacelus. The pes and so the full left leg were amputated in an attempt to salvage his life, but he died in November of 1940, when Sylvia was merely eight old ages old. The fact that her male parent could hold prevented his decease left Sylvia Plath with a feeling of deliberate treachery. We will write a custom essay sample on Sylvia Plath Essay Research Paper The Life or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Alternatively of making out to other people for comfort, she isolated herself with composing as her lone expressive mercantile establishment, and unusually had a verse form published when she was merely eight. Plath continued fecund composing through high school and won a scholarship to Smith College in 1950 where she met her friend Anne Sexton. Sexton frequently joined Plath for martinis at the Ritz where they shared poesy and intellectualized treatments about decease. Although they were friends, there was besides an component of competition between Sexton and Plath. Sylvia Plath+s verse form |DaddyX was perchance a response to Anne Sexton+s |My Friend, My Friend.X It was as if Plath was noticing that her authorship accomplishments were merely a spot better than Sexton+s. Sexton often would show to Robert Lowell in his poesy category her dissatisfaction with Plath+s composing. She said that Plath |dodges the point in her poesy and hadn+t yet found the signifier that belonged to her.X The competitory nature of their relationship continued to the really terminal. To all appearences, Plath appeared normal, her societal life similar to other in-between category coeds.Many were attracted to Plath+s brilliant head, but few were cognizant of the interior torture that drove her to compose, estranging her from the remainder of society. Madamoiselle magazine awarded Plath a place as invitee editor the summer following her junior twelvemonth at Smith. Friends and household were stunned at her self-destruction effort when she returned to college, most believing she had suffered a nervous dislocation due to the emphasis at the magazine. Her intervention was considered the best the medical universe could offer and included electro-shock and psychotherapeuticss. Plath tells her side of the narrative in the verse form Lady Lazarus where she likens her experience to a victim of the Holocaust. But her evident recovery enabled her to return to graduate summa semen laude the undermentioned twelvemonth. Ted Hughes met and fell in love with the author while she continued her surveies at Cambridge on a Fulbright grant. Hughes was besides a pupil at Cambridge, and a fellow poet. The twosome married four old ages subsequently, and after a sh ort stay in the States, returned to England. After returning to London, Plath+s foremost book of poesy, Colossus, was published in 1960. Plath+s best known work, The Bell Jar was published following the birth of their 2nd kid. ( Ted Hughes, 52-66 ) The novel is semi-autobiographical, depicting a immature woman+s tragic coming of age. The cardinal character, a schoolgirl prodigy, Esther Greenwood, makes her manner to adulthood in malice of periodic mental dislocations. The Bell Jar is peculiarly affecting when Esther desrcibes her lunacy as | â⬠¦a bell jar, smothering and airless that descends without warningâ⬠¦X Not long after the publication of The Bell Jar in1963, Ted Hughes and Sylvia Plath split up. Plath was left caring for two kids in a low-income country of London during one of the coldest Novembers in centuries. She worked between four and eight in the forenoon. Apparently being inspired by adversity, Plath sometimes finished a poem every twenty-four hours. In her last verse form, decease is given a cruel and physical temptingness and hurting becomes tangiible. Leaving some nutrient and milk at the kitchen tabular array for her kids, she gassed herself to decease. Ironically, the adult female Ted Hughes left Sylvia Plath for another adult female that would perpetrate self-destruction by gas. Posthumous Publications include: Ariel, published in 1965, inspired a cult following. The verse forms were less unvarying and more emotional than those published in Colossus. Other volumes are: Traversing the Water ( 1971 ) , Winter Trees ( 1971 ) , Johnny Panic and the Bible of Dreams ( 1977 ) , and The Collected Poems ( 1981 ) , which was edited by Ted Hughes. At the funeral of Sylvia Plath, Anne Sexton said in a eulogium that she and Plath had | talked decease with burned-up strength, both of us drawn to it like moths to an electric visible radiation bulb.X Ever since the 1700+s, self-destruction has been thought of, in some circles, a romantic manner to decease ( i.e. Romeo and Juliet ) . Some persons besides think that to take your ain life will add to your artistic reputation.Johann Wolfgang von Goethe+s novel The Sorrows of Weather suggested that self-destruction is accepted from those with artistic disposition because creative persons are purportedly more prone to drug usage, isolation, self-destruction, etc # 8230 ; Every trip to the exultant high points of Sylvia Plath+s life was followed by a long stay in the bowels of Hell. Hell for Sylvia Plath was her ain phantasy resort area that was demolished at a immature and tender age. Possibly if her gift were better known when she was alive, her life would hold been more fulfilling, but at least she is now at peace. Hughes, Ted, and Fredrick McCullough. The Journals Of Sylvia Plath. London: Simon and Schuster, 1983. Butscher, Edward. Sylvia Plath: Method and Madness. New York: The Seabury Press, 1976. | The Bell Jar | . Grolier+s Multimedia Encyclopedia. Grolier Electronic Publishing, 1995. | Suicide | . Grolier+s Multimedia Encyclopedia. Grolier Electronic Publishing, 1995. Gilson, William.Sylvia Plath Bio. hypertext transfer protocol: //home.interlynx.net/ hecate/pbio.html
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